Mutter im Klinikum Wolfsburg – vier Tage Ungewissheit

Lesedauer: 7 Minuten
Klinikumsdirektor Wilken Köster entschuldigte sich in einem Brief an Susanne B. für die mangelhafte Kommunikation: „Wir konnten leider unseren eigenen Ansprüchen und denen der Angehörigen nicht gerecht werden.“

Klinikumsdirektor Wilken Köster entschuldigte sich in einem Brief an Susanne B. für die mangelhafte Kommunikation: „Wir konnten leider unseren eigenen Ansprüchen und denen der Angehörigen nicht gerecht werden.“

Foto: Helge Landmann / regios24

Wolfsburg.  Susanne B. wartet lange auf eine Arztauskunft. Direktor Wilken Köster räumt eine Panne bei der Kommunikation ein.

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Pflegekräfte dürfen am Telefon keine Auskunft geben

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Mutter klingt verzweifelt am Telefon

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Arztgespräch dauerte nur kurz

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Besuchsverbot im Klinikum

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